Frequently Asked Questions

🐾What is Paws Bento?

- Paws Bento is a Canadian based monthly subscription box that delivers raw and all-natural treats, chews and other doggy delights to your door each month. 

🐾 What's inside each Paws Bento?

- Your dog will receive at least 5 items in each box, including 2 full-size bags of limited-ingredient treats made of real meats and vegetables, 2 all-natural chews including a long-lasting chew, a monthly themed toy and option to add on hand-made accessories. 

🐾Why should I choose Paws Bento?

- Many treats on the market claim to be all-natural, but that does not mean the ingredients has nutrition value for dogs. At Paws Bento, we are committed to selecting only the best treats and chews for our best friends. You'll often find raw, single-ingredient or organic treats. On top of that, we also cater to allergies so every pup could enjoy their very own bento box.

🐾What's the currency I will be charged in? 

- All prices listed and charged on the website are in Canadian Dollars (CAD).

🐾Where do you ship to, and how much does shipping cost? 

- We're currently ship to Canada (except for Yukon, North West Territories and Nunavut). Free shipping is included in Canada. We are working to launch the product to the USA later in 2018.

🐾My dog has allergies or diet restrictions that are not listed on your product page, can I still get this box?

- Of course! Shoot us a email at contact@pawsbento.com, we'll work something out for you. 

🐾My dog didn't enjoy a treat or chew, can I have it replaced?

- We are sorry to hear that! Please send us a email at contact@pawsbento.com, we'd be more than happy to find a way to make it up to you. 

🐾Can I cancel my plan halfway and get a refund?

- Unfortunately, we cannot issue refunds. However, you'll be receiving all of the boxes that you have paid for. The "1 Month Plan" is a great way to get started with Paws Bento, which allows you to opt-in and opt-out at any month. Please see more details at our Refund Policy or contact us for any questions.